The actual care my dogs have received there has be...

The actual care my dogs have received there has been great but it does not override being treated like an ATM.

The first time I took my dogs there for a consultation (I had just adopted them) they prescribed a months worth of antibiotics for his tooth infection. I brought him in for surgery 5 days later after which I was told he needed a different antibiotic which I had to buy 5 or 6 weeks worth. Surely this is their bread and butter and they would have known there might be a chance that the antibiotics needed would change after surgery. But no, they cant refund or reuse dispensed antibiotics so I wasted money on the first batch (and wasted the medicine ultimately).

My dog had major dental surgery which he recovered from beautifully, happy with that. On their recommendation I had my other dogs teeth cleaned and he had 4 teeth removed. I was thinking that might be that for a while.

One my 1 year anniversary of adopting my dogs I took them in for their annual check up and was told both of them needed a scale and polish and possibly teeth removed. My littlest dog yes that is true at least for the scale and clean but my other dog only had one 6 months ago! As one of my dogs had a reaction from the vaccination last time the vet did it via needle but gave him antihistamines anyway. Never mentioned price or that we would be charged for them I only found out on the way out (I would have rejected them if I knew I was paying for them). I was deeply disappointed to leave Lort Smith with another recommendation for $2000 worth of dental and paying for medication that was over prescribed. And to make matters worse I gave the receptionist cash, which she didn't count so then over charged me by $20 which I waited until they counted the till so they could put it on my account.

I am going to Fawkner Animal Hospital now. Their dental service is between $380 and $480 total. The vet is warm and practical. Their prices are reasonable and I feel like they respect me and my animals rather than seeing them as an ATM.