glennis bolton Review of St.Francis Hotel
We stayed at the Westin St Francis during the empl...
We stayed at the Westin St Francis during the employee strike. We were there for 3 nights and had to do with the same towels and no room cleaning for the full time of our stay. We paid a high price for no service. No discounts offered for the lack of facilities.
The hotel is a fabulous icon in Union Square but our stay was not the best because of the constant noise from the strikers.
We were abused going in and out of the hotel.
Management knew this was coming as our server for breakfast was the wife of one of the executive team who told us that so it boiled down to Marriott making sure they didn t tell anyone because they would lose money.
We were told we would get 500 Marriott points per day for the inconvenience. Have not received them.
We have stayed here twice now but not sure we want to come back.
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