R

Raf OC-Boy

4 years ago

Before my knee surgery, I looked at the reviews fo...

Before my knee surgery, I looked at the reviews for the Hospital and was skeptical about the services since few people had bad experiences and concerns.
Yesterday, finally got my knee surgery and the customer service received in admitting department was exceptional. Once I was in the Pre-Op area the RN was very professional with excellent customer service.
Upon transfer to my room, the nurse in charge of my care Kiva introduce herself and explained to me the process and steps to follow. I strongly recommend the great care from her "KIVA RN . My opinion is that she is one of "D" Best nurses I ever being with, she was very polite, kind, attentive with her patient's. She was ensuring that my medications were on time every 30 minutes.
Thank You KIVA
Also, to mention in this review, the night shift Nurse Donna and her assistant Anna were very helpful, polite, professional, and knowledgeable, kudos to them.

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