I purchased a home this week, and during the home ...

I purchased a home this week, and during the home inspection 2 weeks prior, both of my units (upstairs and downstairs) were working well, with only a notation of their age and a recommendation to have them serviced. I contacted A#1 air yesterday and scheduled a service call. When the technician arrived, I was at work, but my wife let him in. He immediately went to our upstairs furnace and attempted to turn it on. He then told my wife that it wouldn t turn on because the circuit board had fried. His only recommendation was to replace both the upstairs and downstairs units, and on his work order he also listed multiple things wrong with the units.

Today I had a technician from a different company come out for a second opinion. He went straight to the upstairs furnace and in 30 seconds showed my wife a missing fuse from the furnace. He said that the fuse receptacle was not dirty or dusty for being in the attic, indicating someone had removed the fuse very recently. He installed a fuse and the furnace powered on immediately. He then looked over the work order from A#1 air and told my wife that it looked like they were trying to scam us by listing things in need of repair that weren t even broken or existed!

So I m out a service fee twice, but thankfully have a working AC system without having to pay $13k for a whole new system. Stay away from A#1 air unless you are knowledgeable enough about AC systems to see through a scam.