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Review of The Omphoy Ocean Resort Palm B...

This place should not even be open! Horrible Horri...

This place should not even be open! Horrible Horrible Horrible place! I checked in at 10pm, only to find that someone was already in my room, and they were not even guests. The door was open and two males exited my room. I went down to the front desk and they sent up security and gave me a new room. The new room's patio door would not lock and the room had stains all over it. Now on to the third room at 11pm, room again was filthy and bodily fluid stains everywhere, including the show imprints on the ceiling with squashed bugs in the center. Pink nail polish all over the dresser as well. Now I am off to the 4th room. I am tired and lay down and a large bug runs across my leg.

At this point it is close to midnight, I call down again and the front desk person tells me to leave and find another hotel.

I pack up my belongings and go downstairs to check out. The staff leaves at midnight and no security is present either. Hotel fully open and no one is around. Stanley in accounting finally shows up and I tell him I am leaving, he says its not his job but will leave a note for someone to call me in the morning.

I call the next day and hotel supervisor if not in. I call the 3rd day and she refuses to speak with me or pick up the phone. The 4th day the staff knows my number and keeps hanging up on me. All this time the hotel still has me checked in the hotel and is charging my credit card.

I then call the spa to transfer me to the Hotel manager and he was in shock that no one was passing along my messages and not connecting us. He did good and looked after the charges, but that was 4 days of frustration and fighting.

This hotel is filthy and beyond dirty. Owner does not care as there head office has yet to call me back. The touch up paint used on the walls and doors is not even close to matching.

If a health inspector is reading this, you may want to pay a visit.