This was our first time staying here, and we were ...

This was our first time staying here, and we were very impressed. Great location - arrived on the Eurostar, so being able to walk straight to the hotel was perfect. Being in between two underground stations also made getting around London very simple.
We were most impressed by the staff here - right from the doorman who greeted us as we arrived and took our bags. Check-in was efficient with online checkin. Cleaning staff were polite. Response by maintenance when we had an issue in our room was immediate, and at no time were we inconvenienced.
Love the furniture in the room, and the spacious bathroom. Good water pressure.
Restaurant menu was impressive and we were happy with the food. Staff were attentive and made sure we had no issues. Also loved the martinis from the bar.
We also had the option to pay for a late checkout when we booked which we utilised - it was great to have the whole day to relax before catching our flight back to Australia.
We enjoyed our stay here, and in future we will use it again.