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Michael Lewin
Review of Avira

4 years ago

Software is good, HOWEVER, if you try to contact ...

Software is good, HOWEVER, if you try to contact customer service for any reason, you will be left unhelped, unassisted... whether you are in the USA or Germany.
Before Ivestcorp recently overtook Avira, it USED to be great at CS and Tech support issues. Now you speak with NO ONE, only listen to their recording before being disconnected. It's become another one of those companies.
Though I like the software, I need the CS aspect and will be changing software after my term expires.

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