I've been very disappointed with my machine. Does...

I've been very disappointed with my machine. Does good images and the techs have been pleasant and helpful, but every time Windows 10 does an update, the settings for the machine are messed up and the Pan unit and the computer its connected to, won't communicate--no green light sayings its ready to image. That involves a call to tech support and a 45 minute to 1 hour ordeal to get things straightened out--and that's if you can get hold of a warm body. This has happened at least 10 times now and its just getting very old. A third party connecting to Microsoft's operating system really needs to have this sort of stuff worked out. We've had to reappoint multiple patients to have an x-ray taken...certainly not good. I just can't rely on this machine...and hence...this company. Issue going on now for almost two years with no solution in sight. Just disappointing...expected better on a twenty thousand dollar purchase. I have suggested Linux operating system, but they say, no can do. Windows 10 does not play well with third party systems and treats them very hostile. Even small apps the techs write to reset Windows for function don't work all the time. Just frustrating...