Very disappointed with the whole experience and th...

Very disappointed with the whole experience and the customer service provided. I was supposed to have a private lesson with my friend but, unfortunately, given her skills the instructor spent the whole time with her.

I therefore kindly asked for a partial refund given I basically just rented the equipment and did not receive the private lesson as initially agreed.

We had to argue for 20 minutes as they wouldn't agree to provide a refund.

My experience was terrible as I was left alone and could have injured myself during the lesson and I had to fight with their employees to get them to agree that they did not hold their part of the deal when they agreed to provide a double lesson in the first place.

Highly disappointing experience and I would not reccommend.