Kelly Onarheim Review of Swansons Nursery
Seanson s gets a five star rating from me for a fe...
Seanson s gets a five star rating from me for a few reasons. I ve been coming here since I was a kid and remember it before the awesome remodel. It is always a place I remember fondly and I continue to come here as an adult. The indoor houseplant staff are especially helpful and today I picked up a plant they had set aside for me that I requested back in the summer. They will gladly drill holes in pots for free and are just generally helpful and kind. The bakery staff today unfortunately was very unpleasant. A young girl was counting the cash in the cash register and we waited for several minutes to be acknowledged after knowing she saw us. After waiting several minutes I asked her if she was closed to which she replied, no, just busy and then continued counting for a bit longer before walking over to the pastry case and just looked at us. No greeting, just blatantly rudeness. After I bought the pastry she just handed us our change. After enduring her rudeness we still thanked her, and she just turned wordlessly and walked away. I am still standing in the store writing this review because she left such a bad impression. Treating a loyal customer that way is unacceptable and disappointing for a place that I have loved for so long. All other Swanson s staff have always gone out of their way to be helpful and kind and so her actions, and lack thereof, caught my husband and I off guard. I know it is just one person who behaved in this way, but it could be a reason why I don t frequent their cafe again which is a shame because the food is great and the atmosphere is even better.
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