If I could give this company a negative star I wou...

If I could give this company a negative star I would. My mother had paid for the medical alert system for years, about 10 years now. Has never used the system other than a test. When she did use the system the company did not follow the procedure we requested. When I updated the "list" and my mother pushed her button again ( by the way neither incidents was a true medical emergency) even after they spoke to me, her daughter, caretaker and HCP, they still continued to call EVERYONE at least twice and even leaving messages. It cause chaos is the family and sent everyone in a tizzy over nothing. There was no reason or excuse. I cancelled the service immediaeately and got a different alert company and was told I had to give a 30 day notice of cancellation, later told not true... since then I can't reach anyone to officially cancel or get credit for the months she has paid ahead. I am told something different every time I speak to someone, which isn't very often. Can reach anyone even during business hours, weekdays. DONT DO DOYLE !!! They are great if you don't need their service.