Impact Recruitment's "specialized recruiters" need...

Impact Recruitment's "specialized recruiters" need a lesson in PROFESSIONALISM. It's either they lack manners or are just spamming your email...or both! A recruiter sends you this super long email saying that you're qualified for this position and looking forward to speaking with you about this opportunity. No replies or call-back after applicant leaves detailed messages on "specialized recruiter's" voicemail box. Not even an email to inform you that they've changed their mind. And you call this the "highest quality recruitment service in North America'??