Jason Dunfy

Review of McLeod Auto Sales

DO NOT GO HERE!!!! I purchased a car from them ove...

DO NOT GO HERE!!!! I purchased a car from them over a year ago, and am still fixing it! I'm writing this now because a new problem I have to fix is the ENTIRE wiring harness, thus forcing me to re-wire the ENTIRE car. At this point I could've bought a new car for what I've spent repairing it. Let me tell you a little story: I went to this dealer and found (what I thought) was the exact car I wanted for a reasonable price. For starters, their mechanics and dealers know nothing about cars - I got it with less than 25% of needed oil, 0 washer fluid, 0 transmission fluid, nearly 0 brake fluid, and the tires were so dry-rotted that they were actually falling apart when I drove it home - they also cannot even tell if it is modified! Two weeks later the engine blew up and the gear box fell apart because of the sheer number of modifications. I called them asking what the deal was, and their response was "It was labelled as is, too bad" and just hung up. Well after that, I called the BBB and left a nasty complaint. With the BBB acting as a "messenger" of sorts, they decided it would go to arbitration since it was going nowhere. NOW, this is where it gets entertaining. When you purchase a vehicle from McLeod, they have you sign a contract stating that instead of going to court, any issues will be settled via arbitration. McLeod cancelled the designated arbitration time twice the day of! I had to actually threaten them with my attorney just to get them to talk. So instead of arbitration (which they decided to waive and ultimately gave me the right to take them to court), our attorneys acted on behalf of negotiations. When I put together the paperwork proving that I had been duped, and that the car I received was not even the car that was advertised, McLeod responded by saying they would drag their feet to the point I'd pay more in court and legal fees than I would ever get from them. So my attorney then advised I take the settlement which was less than 5% of my repair costs. Now, I cannot tell you the total amount I received because I am bound by law not to divulge that information; BUT, what I can tell you is that they tried to place a "gag order" on me, thus preventing me from informing you all about my experience with them. Another thing is DO NOT take their BBB rating for what it is. Another thing they do with their settlements is to legally require the person filing a complaint with them to inform the BBB that any issues have been satisfactorily resolved, and that it was done in an A+ manner. Another thing they do is drag their feet to the point the BBB considers it resolved. McLeod stated in the back-and-forth that they wanted to reach me personally and fix things. When I responded that if given a phone number, I will listen to them and hear them out. The BBB, after this, assumed it was resolved and after two weeks of hearing absolutely nothing from McLeod, I had to begin the whole process over again.

So I hope my little experience has persuaded all of you to NEVER even give these people your interest in anything they have. They will tell you whatever you want to hear and flat out lie in order to make a sale. Thank you, and I wish you luck in finding the car you want.