Staying for two nights. Having dinner on the secon...

Staying for two nights. Having dinner on the second night, Tyax informed us the water system totally failed. No spare parts, no backup, no secondary system. No showers, no bathrooms facilities, etc.
Cash registers worked ok, as they charged us the full rate!
Upon contacting Tyax Management upon returning home, Tyax offered a complimentary one night stay, knowing very well we would not utilize same as the lodge is a nine plus hour drive and ferry trip from our home (each way). Even if it was next door we would not return. An actual embarrassment for Canada as foreign tourists staying were not at all impressed.