My wife and I arrived 45 minutes early inbound JFK...

My wife and I arrived 45 minutes early inbound JFK. We called and asked if driver could come early. He was there within 5 minutes of our call. Friendly and helpful.Similarly for our return trip. We had a 5am pick up time. The driver arrived exactly on time and again was friendly which at 5am is a feat. The cars were both clean and well kept. We do not understand the negative reviews as we did not experience any hassles whatsoever. Our calls to the service were handled politely and professionally. We offer this recommendation without accepting any premium.