Good morning, in the order made number YA19300371 ...

Good morning, in the order made number YA19300371 an article (9561ORO - epil ric wet dry acc zone delic esf) does not reach me, on the contrary they cancel the order without notifying me and do not even refund the voucher used for the purchase, but only the 12 euros extra. For fairness, given that you have autonomously decided to cancel the order of the item without notifying or proposing anything else, it would be right to let me have another voucher .... but I know this will not happen. Too bad you have lost a good customer