Nhut Le

Review of Noritz America

I've read some complaint about how long the phone ...

I've read some complaint about how long the phone wait time is and etc. I live 15 miles from them and wanted to come see the show room but they couldn't give me a definite answer so transfer me to a different department. I just need to know if I can come see the units on display but was put on hold for over 20 minutes so I gave up. I can only imagine what it would be like if I had an issue that needs to be resolved how long that would take if it takes over 20 minutes of hold time to answer if I can come see the showroom. UNBELIEVABLE.