Kelly Busby

Review of Toyota of Wilmington

DO NOT BUY A USED CAR FROM THIS DEALERSHIP. we pur...

DO NOT BUY A USED CAR FROM THIS DEALERSHIP. we purchased an SUV in March from Hendrick. We have yet to receive the headphones for the car, that were listed in the car listing. The tail light has been out since we purchased and the car has had a shimmy. We have spoken to management in both the service department and used car sales. We have also spoken to our sales person, who is no longer there. Nobody will call us back, we have waited in the waiting area for hours for some kind of answers. If you d like to buy a car and receive ZERO customer service, buy from Hendrick Toyota. If you d like a company that stands behind the cars that they sell.... look else where.