John Currey

Review of Bucks Family Medicine

My family has used this as our primary physician f...

My family has used this as our primary physician for the last 20 years (3 generations). Yesterday I received the nastiest letter from them "terminating my patient status" and threatening legal action over a balance not paid of $105 which my account has never been past due if notified. I got no phone call of this, had no idea that i owed this money... I called up, waited on hold for 15 minutes to get an answer about this unprofessional letter. After finally getting a hold of someone they advised me of their apparent policy change stating that $75 would be charged automatically regardless of why you missed an appointment; versus the usual flexible $25 fee. Mind you the office never advised the patients of this change... I continued with my conversation to find them not understanding, frankly not caring of my disgust in the letter, my tenure my family had at the office and 0 care in the world that I was going to be changing primary doctors.... I'm not sure what has happened to this place as of late, seeing many negative reviews... But as it stands now i would not recommend this office to anyone in its current state.