James Curry

Review of Hagerty Insurance

I've tried dealing with this company twice and got...

I've tried dealing with this company twice and got a run-around for rejection twice. 1st off, their website is very glitchy and it took 5-6 tries process payment information via either credit card or checking account and kept getting error messages for no reason and then would finally go through after multiple tries. The first time i asked for a quote it was for two of my vehicles - I was told by the first underwriter (for which I had to interrupt a work meeting to call back after waiting days for a response) that I could not be covered because both vehicles would be parked in my (very long/private) driveway and both were financed. That's fine - why not an email for rejection, you pull me away from work to reject me as a customer? Why don't you state that garaging is a requirement when applying for a quote, or that financing is a "risk" in the initial questionnaire? I was told by that if the vehicles were garaged, that the policy could be finalized. I resubmitted for another quote for just one of my vehicles after deciding that would be the vehicle that I would store in my garage to satisfy the so-called "conditions" of their policy (I couldn't fit both). Guess what? Another rejection this morning! So I was either lied to by the 1st underwriter about garaging being an issue, or they changed their criteria in the last week. A complete waste of time and now they have my banking/credit card info for no reason, and definitely not comfortable with that. If you are trying to insure a Bentley, don't bother wasting your time.