Sherif Abdelazziz

Review of MyUS.com

My items were delivered same day 10 days back but ...

My items were delivered same day 10 days back but as it came in 4 shipments only two went into my suite and one into review and the foutth is missing... I have tried to send emails several times and even the phone is just to tell you to chat ot send emails and after 10 days managed to chat with cs rep Rowan whom did not have any smart reply regarding when or how my issue is gone be solved... I now have items in my suite that will have to ship them without the forth package and then ship the forth package when it appears versus higher cost or wait and pay storage cost.... I am living crisis for the last week just to reach to them... And no one even cares to reply back.. And the only note is that items take 48 hours to be logged as if this is delay... But reality now 10 days without logging and even items in review no response.. It is like if the shutdown