Bad customer service,worst experience ever! Tra...

Bad customer service,worst experience ever! Traded in a vehicle and paid down payment and was told if not satisfied I could get money back. Not true, after 2 Rav4 with the same issues stalling out in traffic I wanted my money back I was told I could not get money back I had to choose another vehicle picked a 3rd vehicle and I'm having problems with it too. Parts on the vehicle don't go with the model it was on so buyer beware. I am done with Universal Toyota very bad customer service and false information to make a sale I would not recommend anyone to use this dealership ever.