Anja Hemmerich

Review of Creta Maris Hotel

The hotel is of a good standard, which in my opini...

The hotel is of a good standard, which in my opinion would be more like a 4 star hotel.

Our room looked a bit old, which I personally didn't find disturbing, as everything was kept in good shape and the inventory was looked after.
It was rather the cleanliness that was lacking on arrival. In our room we got dirt such as Dust, hair, fingernails found on the floor. That shouldn't happen in any hotel and certainly not in a 5-star hotel!
We arrived at the hotel at around 10 a.m. and were able to move into the room before the official check-in time shortly before 2 p.m. Because of our night flight, we were pretty tired. In order to avoid waiting for another room or cleaning the current room again, we quickly carried out the rough cleaning of the floor ourselves. In order to finally be able to shower and rest for an hour, we didn't complain about the room to the reception. There was nothing wrong with the subsequent cleaning every 3 days (Corona).

The food is always fresh and tasty, but in my opinion not quite appropriate for a 5 star hotel.
Breakfast is basically the same every day. Personally, I lacked variety, choice and individuality. When asked, the chef explained to us that they place great value on products from the island itself. I think that's very good. Nevertheless, one would have to deal more with the guest with e.g. individually prepared egg dishes, waffles, etc. In my opinion, this would also be feasible in times of Corona.

The waiters are attentive and committed, but each time you have to ask for salt and pepper, which is then brought to the table in small sachets (like sugar). Salt and pepper shakers were removed from the tables due to corona measures. What we absolutely understand. But we would have been happy if the salt and pepper bags were available at the buffet at this point and you don't have to ask the waiters at the table about them.



In the off-season and with Corona requirements, the number of loungers was halved. But you always found a place. Nevertheless, the classic, many loungers are already occupied from 8 a.m.

The nice, well-kept area with direct access to the beach should be positively highlighted.
Recycling and environmental protection are also important, for example biodegradable drinking straws or water from glass carafes at the table.

Conclusion: For me personally a hotel that is rather overrated for 5 stars, 4 stars are absolutely fair.