My boyfriend was in the waiting room for almost 10...

My boyfriend was in the waiting room for almost 10 hours today and still never got seen. He was in so much pain he was screaming and crying, and of course getting embarrassed but when he would ask for help he was ignored or answered with some generic we have no way to know B.S. from the rude workers at the intake desk in the ER! He was also there for an appointment with a specialist who ordered an MRI and a when he went to have it done he was denied because he didn t have insurance! When did this become ok? What is really wrong with people! No one deserves to be treated the way he and others were treated there today, and by the looks of ALOT of the other reviews, daily.