Doctors at the practice are very knowledgeable, bu...

Doctors at the practice are very knowledgeable, but requires the assistance/help from their Very Unprofessional staff. I had a terrible experience involving my daughter and their office manager, who should be available to desescalate a situation, she instead was very Rude, Unprofessional and did not lift a finger to assist in anyway possible. When my daughter called her out because of her attitude, she, along with their receptionist, began to laugh and then they both got up and walked away, offering no assistance to the problematic situation their Office put us in. The doctor later called me, to apologize for her part of the chaos and also offered a possible solution. I attempted to File a Formal Complaint regarding our treatment, but discovered the Practice is not affiliated with Tentet Physician Services. This now serves as my Avenue to Alert the Community regarding my experience and as I suggested to Tenet initially and one of the Practicing Physician's, some of their staff requiring Customer Service Training because Patient Care is not deserving of Rude, Unprofessional, Immature Treatment of Staff employed at a Doctor's Office.
Respectfully,