I am dedicated to making this software work. Howe...

I am dedicated to making this software work. However, be aware, I am surprised at how long it takes to do regular daily tasks. It takes me hours to pull routes for the next day, up from 15 min on my old system. The most discouraging thing is that their goal is to get it to down to 20 minutes per route pulled. Instead of 15 minutes for all routes, it is 20 minutes per route. I am pleased with every person I have talked to in the tech support division.