Coni Otto of Long & Foster

Review of The Swellness Center

Parents booking parties here be aware that if you ...

Parents booking parties here be aware that if you have a party and something gets broken your responsible for buying it! My babies party was 2nd party of the day so there was a party before ours. A little piano got broken and we had to pay $80.00 for the piano. I don't know who broke the piano, I don't know if the leg was previously damaged and it was just our bad fortune that it completely broke during our party but if you book a party here just know that if someone's child accidentally breaks something no matter what condition the item is in your held responsible. It was just the leg of the piano that was split and could have been repaired so I told my husband to take the piano to the car since he made us pay for it and I will have it repaired and he can play with it until he gets tired of it. I personally think that this is bad business practice because there should be some kind of insurance on the items that you have in your establishment and if it was damaged prior to our party how would we know this! I spent $375.00 for a party here and have been coming here for over a year. What would they have done if the piano was broken during a time where they had no idea who broke it... I would definitely think twice before booking another party here since this has left a bad taste in my mouth since I have no idea who broke it and I certainly wasn't going to ask a parent to pay for it even if I knew whose child accidently broke it.. These kids were all from 1-4 years old.. Ridiculous!