Take care when you pay the invoice! Really shoddy...

Take care when you pay the invoice! Really shoddy procedures for invoice payment. If you pay within 21 days, you get a discount, which you apply yourself to the total amount, it is not immediately obvious. I called to get a refund and was charged $10 for the privilege of getting my own money back. When called, I was directed to the terms and conditions and there is a special section that says they charge for over payments - so I assume this is a common problem. I hold my hand up to overpaying the invoice, but this this approach merely covers the backside of Anatpath and punishes you at a time when every penny is precious. Very disappointed and would not recommend on the point of principle of shady business practices.