It was horrible from the get go. An hour and a hal...

It was horrible from the get go. An hour and a half after check in our room still wasn't ready. After complaining to the front desk about the wait they moved us to another room. We had reserved a room on the 26th floor (executive floor) facing the highway which we knew would be a great view. They moved us to a room on the 14th floor (not executive floor) facing the side of the atrium building. On top of this while waiting we let the kids swim which the front desk said was ok. However we got attitude trying to get into the pool and while my husband and I ordered a drink while the kids swam... There was really only one restaurant to eat at. It was good but we ate it for lunch and dinner. Ser would've been ridiculous for a family of 4. There is a bar and grill at the pool but it was outrageously priced. I feel we we're very mislead by the website and how much there actually was to do there. I wasn't happy at all. We will NOT go back.