Jade Morgado

Review of Lund

I lived in a townhouse that was managed by the Lun...

I lived in a townhouse that was managed by the Lund Company. Our lease expired December 2018 and then we were consider to be on a month to month lease and by state law are only required to give a 30 day notice. We informed them a month before vacating the property that we would be moving and we were advised to just send an email in which we did. At this time they did not have a permanent property manager in the office and you were lucky to catch someone in there and when someone was in there it was not consistent and they were just fill ins for that day. Come a week after vacating the property I receive an email asking if I d like to sign a new lease and I told them I had already moved out and they apologized and said they would update their records. At that time they moved me out of the system and charged me for that week and water/sewer charges (significantly more then the whole time we lived there). To top that off they immediately sent the amount to collections. I tried to reason with them to no success and as it was a time pressing matter to avoid the debit affecting my credit score I didn t have much time. They did remove a late fee on their end and told me they would update the collection agency with the new amount and they neglected to do so. I ended up paying the higher balance due to them not doing their job. I overplayed $75 and I have tried contacting the person I was dealing with in regards to reimbursement of my rightfully owed $75, several times with no response. Granted $75 is not much, but the fact that I had to pay several hundred dollars to them in the first place because they did not update their system, it makes it much more frustrating. I would highly recommend avoiding this company.