I had an appointment yesterday for a quotation for...

I had an appointment yesterday for a quotation for water heater replacement. Called the phone number in the text message twice to confirm the appointment. The lady confirmed the appointment with the tech. Twice. My appointment window was from 1:00 p.m. to 6:00 p.m. No one from Progressive Plumbing arrived. No follow up phone call. No follow up text. Nothing. Extremely unprofessional and very disappointed Home Depot associates with this company. Progressive Plumbing reflects poorly on Home Depot. Avoid this company.