Last time we were at this theater we had a family ...

Last time we were at this theater we had a family with children running back and forth in the aisle in front of us. We spoke to management and they did nothing. I called corporate office to inform them they did nothing. They did apologize and said they would send me out readmit passes which I never received. Called them back all they said was they were sent. I still never received the complimentary passes we've always been very strong supporters of AMC movie theaters. The manager herself of this theater was a real joke! All she said was we had the option to leave.