*Update*

*Update*
Mysteriously, after contacting the member services department about my stopped payment my account was suspended without a reason. How Convenient... the company then informed me they decided to close my account and I will have to take a loss for the stop payment error. I spent about 35 minutes on the phone and obtain the rest of my remaining funds and put into my other bank account. Extremely poor customer service.

*Side note* The W Henderson Road location has outstanding customer service and very kind caring and detonated staff.

Honestly I thought Chase was a pretty decent bank until I did a stop payment on a check that was supposed to be not received/lost. Well the Check ended up going through. This is Chase s response ha ha well it happens sometimes Nervous laughter indeed. I don t really find the situation too funny. I m sure if it was their finances that were being this handled they would be attacked concern, nevertheless I will be making arrangements to move my direct deposit somewhere with more competent individuals. If I could give this bank a half a star I would. Maybe I have a stars being to kind. Now I m a easy going southern women... Until you mess with my pocketbook.