Have just returned from Sanibel Island Florida and...

Have just returned from Sanibel Island Florida and spent 3 weeks in unit 202 Kings Crown booked thro Royal Shell.
The unit was a disgrace, very shabby in need of much updating. Cooker hood had no cover on the underside leaving free access by your hand to hot electric light bulb and other electrics. The blinds in the master bedroom and the lounge were of no use both falling apart and unusable. The taps on the basin in master bathroom were loose. Ants in the kitchen made preparation of food very un-hygienic. The lighting system in kitchen was very intermittent. No in house telephone in case of emergency. The patio doors were corroded and for the most part all the closing and locking mechanism was missing, the side patio door could only be closed with the help of a knife. The furniture was certainly not anywhere near the standard of other units we have stayed in the past.
Where to start on the contents of the kitchen, suffice to say plastic glasses and a complete mishmash of all other utensils will give you an idea.
On reporting the many problems to Royal Shell supported by photographic evidence in the case of the cooker, blinds etc led to some convoluted rationale that the unit was much less expensive than the other units which they assumed justified the fact that it was not up to the standard expected when you rent in good faith thro Royal Shell.
This information was of course only furnished to us once we were in Florida and had made a complaint.
Summary steer well clear of unit 202 KIngs Crown until they can show evidence of the alleged improvements that were to be made by the owners, to my knowledge they continue to rent the unit out in its current condition.
In conclusion we were offered $140 compensation... draw your own conclusions. We declined the offer and suggested they use it towards re-furb.