Alex Arkhipov

Review of Village ford

Absolutely, irresponsible, idiotic customer servic...

Absolutely, irresponsible, idiotic customer service! Don t know what is happening in the sales department but if you are considering to buy parts from Village-Ford, don t even think, save yourself time and money and do business somewhere else. Try, calling the parts department, you will probably need about 20 attempts and leave multiple voice mails, before and if, anyone responds. I have placed orders for multiple parts while rebuilding my engine, the people that work in the parts department don t know what they re doing, I received multiple packages with wrong parts, damaged parts and lost packages. Overall I waited 3 months for something that could be delivered in a week. And trust me it s not because of COVID, it s because Village Ford employees, don t care about their costumers!!! Do not do business with Village Ford.......