I wanted to reach out and let the management of Ja...

I wanted to reach out and let the management of Jake Sweeney know how appreciative I am for the services I received from Robby Mardis at your Tri County location. I called your services department and spoke to Mr. Mardis and explained to him my 4 wheel drive services, overheat light had come and he told me to come in and he would get me in and out as soon as possible. When I arrived he intervened on my behalf and personally looked at my vehicle within minutes and was able to identify the problem without laying a hand on the car. I had just bought two new tires for my Jeep the day prior and they were the wrong size causing the system to malfunction and overheat which could have lead to expensive repairs. Mr. Mardis offered to call the tire store I purchased the tires from and he advocated for me and got the shop to tow my vehicle back to their shop and got them to pay for a rental car to get me to work and home that evening. Mr. Mardis went above and beyond for someone he didn't know and was not a previous customer at Jack Sweeney. I was truly grateful for his help and professionalism and for that reason my next Jeep will be from your dealership! Thanks again to Mr. Mardis