After receiving a call to pick the vehicle after m...

After receiving a call to pick the vehicle after my service was completed. I went back to the dealer and checked in to sign off for my service. I had to wait over 20 minutes just to get my vehicle. I waited 20 minutes to sign a piece of paper which took 30 seconds to do to get my keys. That is ridiculous! Usually Ruben takes care of me and hes excellent, but that day I was with ed.