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Othman Benbrahim Review of Hilton Brussels Hotel
Bad performance for a Hilton, especially at this p...
Bad performance for a Hilton, especially at this price.
We mainly pay for the location, but not the quality of the service.
The executive room is a normal room, no more.
At the reception, I spoke French but the person at the reception refused to answer me in French and did not make the effort to ask a francophone to take over. A smile would not have been too much.
However, the reception is the first impression we get from the hotel.
On the other hand, the breakfast is very good, of quality and very varied. The staff is also very pleasant and smiling.
Too bad I may have fallen on the wrong person at the reception, and on the wrong room ...

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