Bobby Bond

Review of Joe Machens Mazda Mitsubishi F...

If I could give no stars I would. I have a buyers ...

If I could give no stars I would. I have a buyers order and sales paperwork stating machens will pay off my previous lease as part of the deal for purchasing my new $35k vahicle that I also bought every warranty they offered. They have never paid what they promised. When I call I get out on hold for hours or bounced all over the store until I get a voicemail that never gets returned. When I go in person the sales manager tells me he will look into it and then he never gets back to me. I wouldn t tell my worst enemy to spend a dime with them. It s sad because their service department is absolutely amazing. But I don t want to take my car for service because the money supports the sales department as well. Crooked selfish and without refused for customer service or following through on their word!