I watched your commercial this morning and was dum...

I watched your commercial this morning and was dumbfounded that you have a woman in a sweater complaining of 100 degree temp in house. Sorry, but you get a big DUH! for that. Personally, considering this is a small company the CEO is as responsible for not watching or catching it, then comes your advertising agency or your marketing person. I can understand how you have such a low rating if this is how you run your company.

Ronni R-