took my hose, wand and beater brush of my central...

took my hose, wand and beater brush of my central vac to get fixed. Paid $30.00 deposit, over three weeks later told it was fixed and ready. Picked it up (they had to look for MY HOSE) and paid $118.?? more. Went to vacuum the house and the parts didn't even fit together. Took it back (they didn't seem surprised) was told they would fix it! A few days later was called and told they couldn't find the part they needed because it was older. Picked it all up again and was told they could sell me a used hose they could make fit for $118.00. or buy a whole NEW EXTENSION which would cost 600 to 700 dollars. No refund was offered of any kind or toward the used hose.
Took everything to vacuum exchange on the corner of 32nd and Washington(where I should have gone from the beginning). Told them my problem, they were able to fix it and the cost was only $25.00!!!