T

Tracy

4 years ago

I love my new Jeep Compass however no one there wa...

I love my new Jeep Compass however no one there was able to confidently tell me the tow capacity of this vehicle. Apparently it is a gray area or possibly around 1000 lbs. Since I own a popup camper this was important to me. They verified with the local tow package installer who gave the thumbs up but did not know why dealer did not know their products better. Hmm....

Sales person was very unprofessional after the sale as was sales manager. Now I wish I felt more confident in them but time will tell.

2 months later: just noticed there was a reply to my comments...however I was never contacted personally. Also the Sales person has yet to schedule the detailing on my car as there is still stickiness on car exterior from new car plastic. I have also not been contacted regarding the keys left on my trade in fob. I really want to say something positive about my experience there. Now my mpg messages on car dash are reading up to 86 mpg yet the avg city mpg is reading 20.4.

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