Unfortunately I have had several issues with South...

Unfortunately I have had several issues with Southern Scripts and their reliability. I receive montly a Rx from them monthly and in the last 18 months on several times they received my refill request, told me they'd send it out the next day and then nothing ever arrived. I have to call, wait on hold, and then discover that they can't explain why it wasn't filled but they'd do it for tomorrow. Twice in 18 months they told me they'd ship a specific day and then shipped early or later than planned with no notice. Both times I was not home to receive the medication which had to be kept refridgerated. Lastly, one time they only partly filled an order and gave no information on when the remainder would ship or called to ask when I'd be home to receive it. Again, I was out of town for work and had to jump through several hoops to find a friend to go to my house and wait to receive it because "it is already shipped, sorry." Customer Service and reliability has been a real struggle for me.