Samuel Counterman

Review of Southwest Auto Sales

If you expect good customer service after the sale...

If you expect good customer service after the sale then buy somewhere else. Even though I am happy with the truck (so far), I can't give a better review or rating. I had two small issues I discovered after I made the deal and they failed to act on them. One of the issues I called my salesman about and he said that he would check on it and call me back. One week later no call. So I emailed him and it still goes unanswered. I feel that after the deal was made and they had the truck sold they were done with me and customer service after the sale is non-existent. So much for that 60 day warranty they gave me and if you ask your salesman if everything works in the car and he says yes, check everything yourself and I do mean EVERYTHING!