I stayed at the Golden Nugget just last week and I...

I stayed at the Golden Nugget just last week and I was quite disappointed. Upon arrival with 1 large and 1 small suitcase , there are 3 sets of steps to navigate and no ramp. It might seem small but dragging suitcases down stairs is ridiculous. Check in was quick and easy. The room was adequate with a king bed and very nice linens but housekeeping is lacking. The second morning we had discovered no clean towels and the next day the room hadn't been cleaned by 2 PM! We relaxed in the room for 2 hours , went to dinner and still no clean room by 9 pm.
We had reserved a cabana for our Sunday at the pool and discovered there was no elevator to the 3 rd floor and was told it hadn't been working for 3 years... really! Imagine my handicapped friend being taken to our 3rd floor by freight elevator! For the price of $455 I would have expected a few snacks and soft drinks. Water was the only item included. I definitely felt ripped off. I don't think I'll return.