Kyle B. Review of CHI/St Luke's Health System
I had extensive back surgery, 5 hours plus, back i...
I had extensive back surgery, 5 hours plus, back in July of 2018. Just now deciding to leave a review based on the other reviews I've read. The surgeon and his surgical staff are not an issue in this case it was just my caregiving after surgery. The 2 stars are for the few nurses involved in my post-op care that really seemed to care...My stay was 5 days and there several others involved. I was told to be there at 5:30 surgery was scheduled at 7:30. Got there on time, checked in and waited.at 6:30 went to the desk to check on when I would be taken back... lady at the desk called the back, 10 minutes later they came and got me... went through the pre-op process, sat down with the final person to finalize everything... when we were done she said okay we have you down for 10.. I said no 7:30 ...she made a call found out has been pushed back to 8 they put a "rush" on me. Got me changed got me sanitized. about that time they came to get me surgery. After 5 hrs of surgery I was placed in recovery for 6 to 7 hours. Was told they were short on rooms and were trying to hurry. Finally got a room that looked like it was used for storage... had extra chairs extra couches pushed against the wall. The post-op care was subpar at best except for the two or three that I mentioned earlier. AC wasn't working right finally brought in a big fan... flies were in the room. Medication that was going to be given to move was dropped on the floor, picked up and put back in the little cup for me to take, I asked the nurse to get me a different one and she asked why... I persisted, she left the room... as far as I know she went and got another pill. This and several other things prompted me to call the hospital.. talked to the person in charge of this type of situation...we've had communication... I submitted paperwork she asked for, several weeks later I got a thank you for making us aware of this situation ...we intend to do better etc. etc... and that was the end of it. Problem is I have felt sick ever since I left the hospital... early on I thought it may just be from the surgery which was very traumatic and intrusive to my body. I plan on seeing an internist.. having a full blood work done and hopefully not find anything serious. PLEASE DO NOT PROVIDE A NUMBER FOR ME TO CONTACT...I'VE ALREADY SPOKEN TO A FEW PEOPLE THAT HANDLE THIS.
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