Service at a very unprofessional level. The return...

Service at a very unprofessional level. The return call is waiting for days ... and as in this case it is still waiting, but the lady on the service after several phone calls that the contact to the site is handed over.
It taught me that it is worth considering twice buying machines which will continue as the guarantee is over. I give a star for the equipment itself and I hope that the customer service standards in your company will improve after an unpleasant assessment. I greet, after all