Cheri Mouden Review of Dallas Armstrong Home
Never again. Will take my business to North Dallas...
Never again. Will take my business to North Dallas Moving and Storage. Our movers (not all of them) had a total lack of respect and regard for our belongings. We have had previous relocations through North Dallas Moving and Storage (RECOMMEND) and had two trucks and they were PROFESSIONAL and great care of our belongings. I continued to ask if we needed two trucks. The lead mover reassured me that everything could fit on one truck. Here is a list of what to expect:
The garage was not packed. Items were simply crammed into boxes. Organized tool trays and drawers were dumped into boxes causing a HUGE mess that we had to clean up. A craftsman work bench was NOT unpacked and when moved caused a metal leg to bend. Tools were dismantled. Tools were thrown into boxes.
Living room - our $4000 couch was completely dismantled. Much more than how it arrived from the furniture store. Now one section wobbles. I also took time out to take decor off the walls and place them in the dining room. These items were thrown into a box..... UNWRAPPED.
Master bathroom - makeup trays SHOULD have been individually wrapped. Instead, trays were dumped into a box. The trays were stacked. This was a HUGE mess!
Master closet - Items thrown into boxes. Shoes stacked and stacked on top of mens suits.
Game room - Storage cube were REORGANIZED by the movers! All cubes were dumped into boxes and the storage cubes were broken down. Now I have to reorganize EVERYTHING!
Shelving - My son's ladder shelving was completely dismantled......WHY? Not sure but now I have pegs and dowels that were not put back and it is unsteady.
Toys - I found a toilet bowel brush in my child's toys! It was unwrapped.
Welsh Cupboard - The dowels were not replaced and it is unsteady.
House damage - Our wood flooring was gauged. The movers said it was already there. However, we moved from a brand new house that had a floor rug. It was not done by us. There was also wall damage. They did repair on site for me when I requested it.
They also finished earlier than what was quoted to me. Now I know why. I then had to find a hotel with two small children so we could have a bed to sleep in.
The only items that were packed professional was our kitchen. The mover who packed our kitchen did it exactly how it is supposed to be done.
We have been relocated before. This relocation has been quite disappointing. Why they decided to reorganize our belongings, dismantle everything and cram items into boxes is besides me.
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