R

We went with another couple on Tuesday late aftern...

We went with another couple on Tuesday late afternoon for the 1/2 price salad. The advertised special was deceiving in the way they offer these 1/2 price build your own salad . The base salad is $10.49 (basically lettuce) with minimal amount of toppings you would find on any salad bar, with the exception of a protein and a small amount of dressing. You are only permitted to have 5 of these items before you must pay an additional $.75 each. Now, if you look at there website it states the salad is $9.49! But we were charged the menu price $10.49. If you want any type of protein on your salad you will add an additional $3.99 to $8.99 on top of the price of your base salad. The half price ONLY applies to your lettuce and minimal 5 toppings. Any protein or extra toppings are charged at full price. This is not stated anywhere on the website or menu. One of our party was given an incorrect part of their order (extra dressing instead of extra crumbled cheese). When she said something to the waiter he made no offer to correct the error and make it right. The salads were not worth almost $15 each AFTER DISCOUNT! The following morning we approached the manager regarding the confusion with the 1/2 price on the salad, as well as the discrepancy in the menu and website pricing but he did not show any willingness to retain a customer, only stating yeah, we are having all kind of problems with the website . They have now lost 4 customers and any others that ask our opinion.

Comments:

No comments