B G

Review of Autonation Toyota Thornton Roa...

Arrived at 530pm to get my tires balanced after ma...

Arrived at 530pm to get my tires balanced after making an appointment. Apparently they were over booked. At 745pm tech called me over to inform me that they ran out of weights to properly balance my tires. I thought he was kidding. The dealership not being able to balance tires. 2hours and 15 minutes of my time I will never get back could have been avoided if they inventoried their supplies like most businesses. The only good about the visit was the tech who checked me in had great customer service skills. Still in utter disbelief.